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Amwell: Doctor Visits 24/7 app for iPhone and iPad


4.6 ( 9296 ratings )
Health & Fitness Medical
Developer: American Well
Free
Current version: 9.5.018, last update: 6 years ago
First release : 09 Sep 2013
App size: 132.25 Mb

High-quality, affordable medical care is in the palm of your hands — and on-demand — with Amwell.

Amwell is the best way to see a doctor from home or on-the-go. Our telehealth app connects you to board-certified, experienced medical providers. High-quality healthcare is now available, 24/7, with on-demand service or scheduled appointments, often with next-day availability.

Amwell brings healthcare home through the power of telemedicine so you can feel better faster.

AMWELL IS EASY AS 1 -2 -3
1. Download the app
2. Choose the type of visit
3. Choose your provider

No more driving to the doctor or sitting in waiting rooms. With Amwell, quality medical providers are available 24/7, to help you feel better faster.

AMWELL DOCTORS HAVE SEEN IT ALL
Our experienced clinicians can provide the care you need quickly. Common patients concerns include:
• Urgent Care: bronchitis, sinus & respiratory infections, sore throat, diarrhea, cold/flu, gout, strep throat, urinary tract infections, pink eye, hypertension, migraines, pneumonia
• Therapy: depression & anxiety, ADHD/ADD, bereavement, trauma, couples therapy, stress, divorce, sleep disorders
• Psychiatry: anorexia, bipolar disorder, panic attacks, PTSD, OCD, psychosis, insomnia, substance abuse
• Nutrition: weight concerns, food allergies, meal planning, high blood pressure, pediatric nutrition, digestive disorders, pregnancy diets
• Lactation Consulting: breastfeeding help

AFFORDABLE PRICES FOR SERVICES YOU NEED
We believe quality healthcare should be accessible and affordable. That’s why before insurance, Amwell costs:
• $79 or less for urgent care
• $99 starting cost or less for online therapy
• $269 initial online psychiatry visit, follow-up visit starting at $99
• $70 or less for nutrition counseling visits
• $129 initial breastfeeding support visit, follow-up visit $75

Have health insurance? Many major carriers cover Amwell visits. To check if yours does, simply enter your health insurance information to see the price you will pay for your visit. It’s that easy.

PATIENTS AGREE - AMWELL IS EASY & CONVENIENT
We couldn’t have said it better ourselves … take their word for it!

• “[The visit] took 20 minutes and prescription has been called in. The same process with my local doctor would’ve taken 2 to 3 hours between drive time, wait time, visit, and returning back to work.”
• “I honestly have to say this is one of the best new services I have ever used…I was able to download the app, pick a doctor, and “see” the doctor right from my iPhone.”
• “The whole process is easy to set up, within minutes we were connected to a video conference with a medical professional who was very thorough but more important, really took the time to listen.”

100% SECURE & CONFIDENTIAL
We take your privacy very seriously. Your visit with the doctor is confidential and HIPAA compliant.

AWARDS AND RECOGNITION
• Most Popular Mobile Telehealth Platform of 2014-2016 – App Annie
• Best Telemedicine App of 2016 – Healthline
• First telehealth service awarded accreditation by the American Telemedicine Association

CONNECT WITH US
To learn more or get your questions answered, please reach out to us!
• Web: www.amwell.com
• Facebook: www.facebook.com/amwellpatient
• Twitter: www.twitter.com/amwell
• Email: [email protected]

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.

Any customer review may be used in marketing materials such as emails, fliers, blogs, or other promotional assets. Publishing a review is considered a grant of permission to share the review outside of the App Store. The review will be published anonymously.

If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

Pros and cons of Amwell: Doctor Visits 24/7 app for iPhone and iPad

Amwell: Doctor Visits 24/7 app good for

2am only waited a few minute to speak to a doctor (who was very knowledgeable) all from my couch...and its even cheaper than a copay at Urgent Care!
Was feeling bad with suspected sinus infection. Did not have to leave my house. Doctor was super nice. 15 Minutes I was signed in, checked out, and had a script on its way to the pharmacy. With my insurance it was only $11. Cant beat it!!
Its 11PM on a Friday night and my son has strep. I got the diagnosis and meds with ten minutes and my son will be on his way to recovery by morning. No waiting till we get home! No waiting till morning! What an incredibly easy platform!!
Works especially well for strep if you buy an at-home strep test kit from Amazon!
I was going to have to load my kids up and take them with me to the Urgent Care.. instead I was able to visit with a dr over my phone and the whole visit took under 5 minutes. Love it!
This is a real one on one with a physician. And I could not be happier!

Some bad moments

If you use this just hope the doctor actually sends your prescriptions to the pharmacy because if they dont the experience becomes horrible. Was supposed to have two prescriptions per the doctor, pharmacy says doctor only sent one. The number in app to call for prescription issues is just a voicemail stating its 24hrs and calls back usually in 15mins, left two messages and still no call back three hours later. Called Amwell customer service number from google, was told would be resolved within an hour. Waited over another hour, called them again and was told this time it would take another three hours. Not once has customer service called me back and Im still waiting on a needed prescription. Should have just spent the extra money and gone to an urgent care.
Misleading ...insurance required. Maybe good for those with insurance but that assent stated until I gave my birthdate, email address and joined
If you are looking for a quality customer experience, dont use this app. However, if you want to be subjected to waiting around on your device, hearing the same marketing message over and over, without actually getting the service this app promises to deliver than by all means, use it. I had to download this trAPP at least 3x. I waited for the first available physician ( the trAPP showed at least 5 available), only to get the message that I was the "next patient". After about an hour of this nonsense, I deleted the trAPP, and headed to the ER, since I was experiencing a mild asthma attack. I only downloaded this because I was on vacation and was without my asthma meds. Also, I called their "support" number and was told that my payment info is not stored/saved by them. However, each time I downloaded the app, my payment info, along with everything else, came up without me having to re-enter it. A bit suspicious. Disappointed is the nicest word I can think of to describe my experience
Was told I need to see a doctor for a bacterial infection instead of prescribing me medication. Total waste of money.
Had my doctor visit and the doctor said they would call in my prescription within an hour. I Wait 2 hours and call in. They say they will call me back within 30 minutes to confirm my prescription. Never hear from them. Call back an hour later same story never hear back. I call another hour later and tell them I either want my prescription or I want a refund. They refuse both. I ended up having to go wait at the minor emergency for almost 4 hours and spend another $100 on a doctor visit. Mind you this is all while being sick. Filed a chargeback and they lied to my credit card company saying they called in the prescription and I filled it which is a blatant lie. So I lost that too. STAT AWAY
When your child has an ear infection on the weekend, it is convenient to use this app to get an antibiotic. But we were charged $49 immediately. Then when the insurance EOB came through, insurance allowed $39 but we never received the refund of $10. So we would never use it again since we have other local providers.

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